Vegna eðlis persónuhlífa tökum við ekki á mótið skilum á opnum einnota nítrilhönskum eða persónuhlífum. Hægt er að skipta um vörur ef þær eru óopnaðar á kostnað viðskiptavinarins.
Skemmdir og vandamál
Vinsamlegast skoðaðu pöntunina þína við móttöku og hafðu strax samband við okkur ef varan/hlutirnir eru gallaðir, skemmdir eða ef þú færð rangar vörur svo við getum metið málið og leiðrétt. Ef það eru einhverjar skemmdir eða gallaðar vörur, hafðu samband við okkur í eftirfarandi tölvupósti info@dystian.com með myndum og nákvæmum upplýsingum um keyptu vöruna innan 7 almanaksdaga frá móttöku pöntunarinnar.
Við munum meta hverja skila- eða skiptibeiðni í hverju tilviki fyrir sig. Sendingargjöld fyrir að skila óopnuðum, ógölluðum vörum eru á ábyrgð viðskiptavinarins. Endurgreiðslur munu ekki innihalda sendingarkostnað. Þjónustuteymi okkar mun fúslega fara yfir og senda þér nýja vöru ef við á.
Ef þú ert að skila dýrum vörum gætirðu íhugað að nota rekjanlega sendingarþjónustu eða kaupa sendingartryggingu. Við ábyrgjumst ekki að við munum fá vöruna þína eftir að þú sendir hana.
Personal data ("data" below) will be exclusively processed by us to the extent necessary and in order to provide a functional and user-friendly website, including its contents and the services offered there.
According to art. 4 No. 1 of Regulation (EU) 2016/679 (General Data Protection Regulation, "GDPR" hereinafter), "processing" refers to any operation or set of operations, such as collection, registration, organization, structuring , storage, adaptation, alteration, retrieval, consultation, use, disclosure by transmission, diffusion or making available, alignment or combination, restriction, erasure or destruction of personal data, whether by automated means or not.
The following privacy policy aims to inform you in particular about the type, scope, purpose, duration and legal basis for the processing of such data, either under our own control or in conjunction with others. We also inform you below about the third-party components that we use to optimize our website and improve the user experience, which may result in those third parties also processing the data they collect and control.
Your rights
With regard to the data processing that will be described in more detail below, users and data subjects have the right:
To correct or complete incorrect or incomplete data (see also Art. 16 GDPR).
Confirmation of whether the data concerning them is being processed, information about the data that is being processed, more information about the nature of the data processing and copies of the data (see also article 15 of the RGPD).
To the immediate deletion of the data concerning them (see also Art. 17 DSGVO), or, alternatively, if additional processing is necessary as stipulated in Art. 17 par. 3 GDPR, to restrict such processing according to art. 18 GDPR.
Receive copies of the data related to them and / or provided by them and transmit them to other providers / controllers (see also Art. 20 GDPR).
Receive copies of the data related to them and / or provided by them and transmit them to other providers / controllers (see also Art. 20 GDPR).
File complaints with the supervisory authority if they believe that the data concerning them is being processed by the controller in violation of the data protection provisions (see also Art. 77 GDPR).
Information about the processing of your data
Your data processed when using our website will be deleted or blocked as soon as the purpose of its storage ceases to apply, provided that the deletion of the same does not violate any legal obligation of storage or, unless otherwise stipulated to continuation.
Server data
For technical reasons, the following data sent by your internet browser to us or our server provider will be collected, especially to ensure a secure and stable website: these server log files record the type and version of your browser, system operational, the website you came from (referrer URL), the web pages of our site visited, the date and time of your visit, as well as the IP address from which you visited our site.
The data thus collected will be stored temporarily, but not in association with any of your other data.
The basis for this storage is art. 6 par. 1 lit. f) GDPR. Our legitimate interest lies in the improvement, stability, functionality and security of our website.
The data will be deleted within a period not exceeding thirty days, unless continuous storage is required for evidentiary purposes. In which case, all or part of the data will be excluded from deletion until the investigation of the relevant incident is finally resolved.
Cookies
What is a cookie?
A cookie is a small text file that a website, app or other platform stores on your computer, tablet, smartphone or any other similar device, with information on your browsing and use, like a tag that identifies your device. Cookies are necessary, for example, to facilitate browsing and understand how users interact with platforms so they can be improved. They are also useful to provide advertising according to user preferences, as well as for other purposes detailed below. Cookies do not damage your computer or device. By “Cookies” we are also referring to other, similar technologies used to install and/or collect information on or from your device such as flash cookies, web beacons or bugs, pixels, HTML5 (local storage), and SDK technologies for apps. The term Cookies also applies to the use of fingerprinting, in other words, techniques used to combine information that help us identify your device. These technologies sometimes run alongside cookies to collect and store information, either to provide you with certain features or services on our Platform, or to display third-party advertising according to your browsing. This explanation is a general overview of what Cookies means and is for informational purposes only. The specific Cookies we use are detailed in the cookies settings panel on our Platform.
What are Cookies used for on our Platform?
Cookies are an essential part of our how Platform works. The main goal of our Cookies is to make your browsing experience as easy and efficient as possible. For example, they are used to remember your preferences (language, country, etc.) when browsing and during future visits. We also use our Cookies to continuously improve our services and Platform, and to offer customised advertising according to your browsing habits. Information collected on Cookies also allows us to improve our Platform by making estimates on statistical data and patterns of use (number of visits, most visited sections, visit time, etc.), gain a statistical understanding of how users interact with the Platform so as to improve our services, and to adapt the Platform to your individual interests, accelerate searches, etc. We may sometimes use Cookies to obtain information that enables us to display advertising, from our Platform, third-party platforms or any other means, based on an analysis of your browsing habits (products visited, sections consulted, etc.).
Links to non-Martak websites
Martak website may provide links to non-Martak sites we believe may be of interest to you. If you access those links, you will leave the Martak web site. Martak does not endorse or make any representations about third-party websites. The personal data you choose to give to third parties is not covered by the Martak privacy Notice. We encourage you to review the privacy notice of any company before submitting your personal data. Some third parties may choose to share their personal data with Martak; the sharing of that data is governed by the third party’s privacy notice.
Changes to this notice
Martak may amend this notice if necessary due to business necessity and/or to remain compliant with applicable data protection laws and changes to Martak processes and such changes will be updated on Martak website as appropriate.
Our information as controllers of your data
The party responsible for this website ("controller") for the purposes of data protection law is:
